INSTRUCTIONS AND FAQ Please provide us the phone model ((eg: Alcatel Blade V or like Samsung Galaxy Note 5/ S6 Edge etc.)) and/or Model Number (like SM-N920A) Carrier and country the phone is locked to ((eg: ATT USA, T-Mobile USA, Metro PCS USA, etc)) Correct 15-digit IMEI NUMBER (EG: 354327392038263/02), during checkout or via Amazon message after you have made the order or just copy,paste and fill the boxes below PHONE MODEL AND/OR MODEL NUMBER: CARRIER AND COUNTRY: NUMBER: This is not a mobile device or SIM card! It is SERVICE to UNLOCK your phone! Please, read bullets and description before purchase! If we could not unlock by any chance, your money will be refunded! 100% refund if we are unable to unlock your phone. Wrong carrier or IMEI can`t be unlocked, please check and be sure that it's correct before purchasing. 20% fee will be charged if order purchased by mistake, wrong IMEI or wrong carrier! Buy this item if you want real sim A FULL FACTORY UNLOCK SERVICE, not temporary as a trip abroad! Please make sure the phone will prompt and ask you for a network code when a different or non-supported network simcard is inserted. It will normally take 3 min to 12 business hours to generate the code (generally 6 only min ). Please allow up to maximum of 24 hours (weekends its included), just in case the server undergoes maintenance. We will send you the codes with instructions once they have been generated. HOW UNLOCK CODE WORKS -You do not need to ship your phone to us. -Once unlocked the phone can be used on any GSM carrier and Sim card Worldwide. -The phone will not relock itself. PROCESSING TIME AND DELIVERY -We work 24 hours per day, 7 days per week, 365 days per year -Codes in minutes -Once your code has been processed and set you will also get instructions on how to unlock the phone.

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