*****Please be aware of your country's custom,it is your risk.******* We can not provide phytosanitary certificate . If your order still are held by custom,We will send the replacement to you, but if you dont want the replacement,We will refund 50% (it is fair for seller and buyer together), We will not refund for rotten plant or We do not accept return option. Plant size :please see in the picture,it was showed with ruler. ****** We are professional for the cactus and succulent. All of product are real things and very good. Shipping We ship by very safety and ship in Bare root only. We Ship by registered airmail and add tracking number for buyer ****We ship within 10-15 business days after you make payment. For EMS(Express mail) Please contract me within 24 hour after winning an auction You have to pay more 25-40 usd for ems (up to weight )