De'Longhi 14,000 BTU All-Season Portable AC with Heat Pump 'Tis always the season for a little assistance. Whether it's the heat and humidity, or the howling northern winds, this portable unit with BioSilver filter is the year-round solution to keeping things comfortable. Sultry summertime? Whisper Cool and Real Feel modes help keep things cool. Frosty in February? Supplemental heat warms things up. It's the one unit with plenty of power to make life better. What You Get AC unit Air exhaust hose Hose adapter Accessory for wall mounting Wall flange with cap 20" Window bracket with pins 2 window bracket extensions Window outlet Foam insulation stripping Set of installation hardware Remote control 2 AAA batteries (for remote control) End-of-season dust cover End-of-season accessories bag Foam stripping instructions Quick-start guide Instruction manual/user information . Model #: PAC AN140HPEWS Model Name: Pinguino (Penguin) Measurements: Approx. 18"L x 16-1/4"W x 29-1/2"H Weight: Approx. 66.2 lbs. Assembly: Minimal installation requires 1 person approx. 5 minutes; 2 people recommended for unpacking Country of Origin: ChinaDe'Longhi